Which is NOT a responsibility of the TRO?

The role of the TRICARE Regional Office (TRO) encompasses various responsibilities aimed at managing and overseeing the TRICARE program within a specific region. However, establishing TRICARE provider networks is typically not a direct responsibility of the TRO; rather, that task is primarily managed by the contractors who operate the TRICARE programs.

The responsibility to address enrollment issues, approve Memoranda of Understanding (MOUs) with contractors, and monitor customer satisfaction outcomes all fall within the purview of the TRO. Managing these areas ensures efficient operations and service delivery to beneficiaries. Establishing provider networks involves the detailed work of contracting and provider relations, which are functions better suited to organizations that specialize in network management. Thus, the answer indicates a clear distinction between the functions of the TRO and those of the contractors, highlighting the specific operational boundaries within the TRICARE system.