Which is NOT a benefit of using the OA model for booking appointments?

The selection of the option indicating increased patient no-show and cancellation rates as not being a benefit of the OA model for booking appointments is accurate because this model is designed to improve patient engagement and appointment reliability. The OA (Open Access) model emphasizes providing patients with timely access to care, thereby enhancing the likelihood of keeping appointments.

Under this model, patients have greater flexibility in scheduling their appointments, which can lead to fewer cancellations, as they are more likely to find a time that fits their needs. Additionally, timely care can help build trust between patients and providers by ensuring that patients feel heard and accommodated. The focus on convenience and accessibility within the OA model supports outcomes that foster better overall patient management and reduces the chances of no-shows, aligning with the goals of effective health services management.

Thus, the statement about increased patient no-show and cancellation rates runs contrary to the intended benefits of the OA model, which emphasizes improving patient access and reducing barriers to care.